Deeds.com Reviews

(4437 Reviews)

- December 16th, 2020
DON O.

needs to be more user friendly

Reply from Staff on December 16th, 2020:

Thank you for your feedback. We really appreciate it. Have a great day!

- November 14th, 2020
Michael A.

Customer service was poor. I felt like I had to debate the representative to provide guidance and assistance. They acted as though I knew the process, the documents involved, etc. At the same time, they asked me to confirm which documents or at least pages needed to be filed. I was leaning of Deeds.com for their expertise.

Reply from Staff on November 14th, 2020:

Thank you!

- November 12th, 2020
timothy h.

Too complicated and too expensive

Reply from Staff on November 12th, 2020:

Sorry to hear that Timothy, we do hope that you found something more suitable to your needs elsewhere. Have a wonderful day.

- October 6th, 2020
Evaristo R.

I was very excited to use the website but unfortunately they had a problem retrieving my Deed but thank you for the opportunity.

Reply from Staff on October 6th, 2020:

Thank you for your feedback. We really appreciate it. Have a great day!

- September 30th, 2020
John W.

You charge too much for a form. Your business model is shortsighted. I would not try to use your service again. You got $20 from me this once, but I would try very hard to not use your service again. Your model does not encourage serial or professional usage.

Reply from Staff on September 30th, 2020:

Thank you for your feedback John. We do wish that you had decided our product was too expensive prior to purchasing and using so that there was no remorse. Have a wonderful day.

- September 3rd, 2020
Todd W.

Communication is hard. The reps need to be empowered and encouraged to call the customers when necessary. They encourage 300 dpi resolution and under 2 MB PDF file, which is not even possible with our scanner. They made a vague comment about a legal description looking abbreviated but did not explain. They refused to call me. They said the county said "Image is light please darken", but the image looked fine to me. Maybe not their fault, but they refused to help work with the county on that for me. I followed their suggestion though and re-scanned at 300 dpi, but they misunderstood me and did not re-submit it right away. Over 48 hours later, it's still not recorded yet. I hope it will be today.

Reply from Staff on September 3rd, 2020:

Thank you for your feedback Todd.

- September 2nd, 2020
David G.

Fill in the blanks portions are so limited, it makes it almost impossible to use.

Reply from Staff on September 2nd, 2020:

Sorry to hear that David. Your order and payment has been canceled. We do hope that you find something more suitable to your needs elsewhere.

- August 13th, 2020
Richard S.

Not user friendly, and not an Adobe fan. The first page of Quitclaim Deed form cuts off the Parcel Identification line on the bottom. Also quite a few forms showed up to be downloaded , after I paid, so I was unsure if all the forms were part of the quitclaim package. I have adobe but was unable to locate the forms in adobe on my computer after I downloaded them. Just wanted to print out one quitclaim deed form, which would have taken less that 3 minutes. instead it took 97 minutes. Thank you, though, for having the form there.

Reply from Staff on August 13th, 2020:

Thank you for your feedback. We really appreciate it. Have a great day!

- July 21st, 2020
Kathleen H.

Very disappointed that the Recording Information section did not state where to get the information required.

Reply from Staff on July 21st, 2020:

Sorry to hear that we failed you Kathleen.

- July 10th, 2020
Jerry O.

Everything I needed including detailed instructions to transfer the deed on my house from me alone to me and my wife as joint owners with right of survivorship. Formatting was compliant and blanks for all information required were provided in all the right places. 5 stars

Reply from Staff on July 10th, 2020:

We appreciate your business and value your feedback. Thank you. Have a wonderful day!

- April 30th, 2020
Thomas D.

The documents themselves are fine and the information provided with them is helpful. I find the actual processing of the documents, however, to be difficult particularly once the document has been saved. First, I note that the box for the date only allows entry of the last 2 digits of the year. Unfortunately, my download only allows me to enter one of the 2 digits required. When I delete it repeatedly, it eventually allows both digits to be entered but puts them in extremely small text and in superscrypt. I have not found a solution to this problem and am not sure the deed can even be recorded with this problem. Another problem is that if you try to revise the document after you have saved it the curser goes to the end of the line after each key entry. This means that there basically is no way to efficiently save the document for reworking later since you will have to delete everything you have entered in the text box unless you only need to make a single keystroke change or are willing to replace the curser after each entry. Try that with a long property description! Please note that I am using a Mac to prepare my documents and perhaps this is part of an "incompatibility problem". However, I didn't see a disclaimer regarding Mac use and so would expect the documents to perform correctly. Overall, I give the program a "2 star" rating because I am experiencing significant difficulties in entering dates in the documents even before saving them and because saving your work for later revision appears to be basically unworkable.

Reply from Staff on April 30th, 2020:

Thank you for your feedback Thomas, we appreciate you being specific about the issues you encountered. Adobe and Mac have a fairly long history of issues working together.

- March 11th, 2020
JERRY M.

Had to modify the document form fill field to accept the information required. Had limited number of characters.

Reply from Staff on March 11th, 2020:

Thank you for your feedback. We really appreciate it. Have a great day!

- August 12th, 2019
Christopher G.

couldn't find what I was looking for.

Reply from Staff on August 12th, 2019:

Thank you for your feedback Christopher, sorry to hear that you couldn't find what you were looking for. Have a wonderful day.

- August 3rd, 2019
Scott A.

The information and instructions provided is thorough and great. But, the fill-in-the-blanks form does not work well and is very frustrating. The font size of the information I was adding on each individual line varies and is determined by the number of characters entered on that individual line. So the font size is different on each line. And the number of lines is fixed making it impossible to fill in the full legal name of the trust I needed to fill out the form for. My needs are somewhat unusual, but the form should have been designed to be flexible enough to handle it. A blank paper form would have been more useful.

Reply from Staff on August 3rd, 2019:

Thank you for your feedback. We really appreciate it. Have a great day!

- July 6th, 2019
Kimberly E.

It was very easy to order,download, and print. The only issue I have is that the guide that came with my form really did not help me filling it out. I feel the explanations could have been better and suited more for the standard person. I was still confused when filling it out and will probably have to get a lawyer to make sure it's filled out correctly

Reply from Staff on July 6th, 2019:

Thank you for your feedback. We really appreciate it. Have a great day!

- June 21st, 2019
O. Peter P.

I find your forms hard to use, inasmuch as the forms cannot be converted to a Word Document. Editing and deleting of extra lines is not possible, making for a deed with large blank spaces. Document that results is not usable for me.

Reply from Staff on June 21st, 2019:

Sorry to hear that we did not meet your expectations. We have canceled your order and payment. We do hope you find something more suitable to your needs elsewhere. Have a wonderful day.

- May 25th, 2019
Gerald C.

Pros, quick purchase and document availability including instructions and examples. Cons, For the cert. of trust, the form would not accept the length of our trust name with no way to get around. The pdf file printing did not meet the requirements for 2.5" top margin and .5" other margins as well as the 10pt font size as the form information was shrunk down even when normal printing.

Reply from Staff on May 25th, 2019:

Thank you for your feedback. We really appreciate it. Have a great day!

- May 22nd, 2019
Robert S B.

I would not have ordered this form had I realised how limited the fields are for details. There is no room for elaboration of terms. The language only allows one grantor and one grantee, and the gender and quantity default construction is a poor choice. Be basic, but leave room for more.

Reply from Staff on May 22nd, 2019:

Thank you for your feedback. We really appreciate it. Have a great day!

- May 9th, 2019
Lynnellen S.

My rating is not a 5. Although it had good instructions, it would NOT print the whole document no matter how many times I inputted the names. I ended up writing it in to complete. I also recommend putting it on one page. I had to pay an additional fees per page and if I had to notarize it, why did I have to find 2 witnesses as well. I deserve a discount for the time I spent repeatedly putting the same data. I was trying to save money since Im on social security only. It didnt. Get it to work correctly

Reply from Staff on May 9th, 2019:

Thank you for your feedback Lynnellen. Sorry to hear of your struggle with our document. We've gone ahead and refunded your payment. Hope you have a wonderful day.

- May 1st, 2019
Brian H.

Forms are good. But need to be able to fill in information and blanks so these can be filed. Disappointed.

Reply from Staff on May 1st, 2019:

Thank you for your feedback. The forms are fill in the blank, Adobe PDFs. As is noted on the site, make sure you download the documents to your computer and open them with Adobe. Sounds like you may be trying to complete them online in your browser.

- April 26th, 2019
Carol T.

It was very difficult to maneuver through your website the wording on certain things are very difficult to figure out. I can't seem to get through to one place that I want versus what I don't want. I think it needs to be a little more explanatory and I am a college graduate so it's not like I'm stupid or anything. Thank you

Reply from Staff on April 26th, 2019:

Thank you for your feedback. Very sorry to hear that we failed you with our navigation. We will certainly address it to see how we can approve. Have a wonderful day.

- April 16th, 2019
Mary Ann G.

Couldn't find the deed form that I needed. Needs to have a short summary to determine the correct form.

Reply from Staff on April 17th, 2019:

Sorry to hear that Mary Ann, we appreciate your feedback.

- February 25th, 2019
Kent B.

Disappointed on most recent order. Format did not permit changing the "boilerplate" language to change "grantor" to "grantors". In so restricting, could not use pre-printed form to make a joint party conveyance.

Reply from Staff on February 25th, 2019:

Sorry to hear of your disappointment. We've canceled your order and payment for the warranty deed document. Have a wonderful day.

- February 7th, 2019
april m.

Could not give me any deed history prior to 1986, when our company bought the property, so this was a bust.

Reply from Staff on February 7th, 2019:

Thank you for your feedback April. Have a great day.

- January 29th, 2019
Patricia W.

The "Trustee's Deed" should have been labeled a Deed of Trust because that's what it really is. So now I just wasted $19.97 getting something I can't use.

Reply from Staff on January 29th, 2019:

Thank you for your feedback. Sorry to hear of your confusion. We have canceled your order and payment for the trustee's deed document.